How to create impactful engagement solutions that deliver real results!
Achieving the best outcome begins with a good understanding of the problem, mapping out a solution and delivering that solution in the shortest amount of time and money.
SMARTSTORY'S INTEGRATED ENGAGEMENT PLATFORM
SmartStory's platform has achieved HITRUST r2 Certification
Workflow Engine
Visually build data driven patient journey's and content delivered with integrated omni-channel communications.
Mobile Page Builder
Create mobile web pages quickly with data driven content to create personalized experiences.
Media Library
Host and manage video, images, text, and PDF assets for use across all engagements.
Dashboards & Reporting
Monitor and Report data critical to the success of your solution.
Secure Messaging / Video Chat
Communicate securely via mobile web pages with audit tracking.
Voice of the Patient
Forms, polls, and like mechanisms to collect and respond to user feedback
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Step 01:Customize the solution to best
fit your business
There are many engagement solutions on the market but in most cases, you're expected to fit your business into what has already been built. At SmartStory, we believe every engagement should be unique to your business and a differentiator where flexibility sets you apart.
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Step 02: Follow a process that turns
your ideas into meaningful solutions
Our process brings together your business expertise with our ability to turn ideas into meaningful engagements. This starts by collaborating with your team to understand the problem or opportunity, the desired interaction, and the outcomes you're seeking. We then create a design that will achieve objectives.
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Step 03: Deliver the solution
quickly with our integrated technology
platform
Delivering solutions in the shortest timespan begins with a good design, prototypes that allow you to test the experience prior to the build, and an integrated technology platform that leverages pre-built components for faster delivery.
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Step 04: Data Security
Solutions that deliver quickly with value but weak data security, are not solutions at all. SmartStory solutions are built on a technology framework and process that has achieved HITRUST r2 Certification.
Engagement Solutions
Learn more about some example solutions designed, developed and deployed for our customers.
Payor / TPA
Mobile engagement enables Payors to proactively communicate with members on benefits education, open enrollment, and claim status.
Reminder Messaging
Simple reminders can be incredibly powerful tools. They can help patients remember to schedule and keep appointments, pick up medications, engage in healthy habits, and more.
Assessments
Maximize clinical and operational efficiency by automating the collection of patient data. Transform patient outcomes data into actionable intelligence that enables better care.
Education Engagements
Patient education is key for engagement in pre- and post-care management, chronic disease management, and preventive care access.
Blog Posts
Explore a fully integrated technology solution that enables organizations to rapidly deliver relevant content to end-users at high-value moments.
The Key to Drug Adherence
Patients with chronic conditions are prescribed medications for good reason. But that doesn’t mean...From Great Idea to Great Results: 7 Steps to Boost Patient Engagement and Outcomes
Imagine this. A patient is discharged from the hospital post-surgery. Her discharge instructions...About Us
At SmartStory, employees are focused on client needs, solving problems, and accelerating our collective success.
Mission
To create better patient experiences and outcomes while reducing the workload for time constrained healthcare workers and personal caregivers.
Vision
By delivering personalized content at high value moments we can create engagements that matter at every touchpoint in the patient journey.
Core Values
- We care deeply about people: Our own people, our partners and patients they serve.
- Obsessed with delivering solutions to make the patient journey better.
- Committed to deliver high quality software solutions and outstanding customer service.
- Quick and nimble to make the best decisions for our clients.
The Team
Experienced professionals passionate to deliver solutions that improve healthcare outcomes.
Chris Minor
Chief Executive OfficerResponsible for delivering valuable solutions to customers.
Kevin Richardson
National Sales LeaderResponsible for all business development and sales growth.
Clay Conner
SVP Client ServicesResponsible for all client functions from design to build and support.
Contact
Have questions or want to schedule a demo? Complete the form below, or call us at (208) 401-3802.